A cashier at an Indianapolis Target store displayed rare patience with an elderly customer paying with coins even as his line piled up.
A cashier at an Indianapolis Target store is making headlines for the respectful way he handled an elderly customer who was paying with coins and for the profound effect his kindness had on the shoppers who saw it.
In fact, a photo of the young employee, named Ishmael, was posted to Facebook by the impressed shopper in line behind the elderly woman and it has since been shared tens of thousands of times.
"I watched the young employee with this woman. I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying "yes, mam" to her," wrote the shopper, Sarah Owen Bigler. "Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind."
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While it may seem to some like Ishmael was just doing his job, Bigler's daughter's reaction to his gentle act makes it seem much bigger.
"She was standing next to the woman, watching the employee count the change. I realized I hadn't been inconvenienced at all," Bigler wrote. "My daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger."
Store manager Todd Davis is nearly a stranger to Ishmael himself. The cashier had only worked at the Glendale Target a week when he was caught in the act of kindness, but Davis told INSIDE EDITION it's a trait he looks for in all his employees.
"Obviously we're proud of the way he handled this situation," Davis said, not least of all because Ishmael handled it in a way that "made sure [the customer] felt good."
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"It's clear he was brought up in a way that respect was held in the utmost importance," Davis said.
And thanks to that upbringing, Ishmael is now fielding interviews from reporters in Indiana and across America.
While Davis said Ishmael has been "thrilled to death" and "overwhelmed" by all the attention, he was most excited to tell one woman in particular about his viral fame.
"He was proud to tell his mom about why exactly he was receiving all this recognition," Davis said.
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