"We will take the appropriate action,” FedEx said in a statement.
A Yorkshire terrier named Cooper died, her owners Mitchell and Keiko Napier say, after the 4-pound pet was crushed by a package tossed over the fence by a delivery person in Venice, California.
The dog's owners say that a FedEx delivery person recently walked up to the wall outside their home with a package containing a heavy glass bowl and a Scrabble game set. The worker allegedly chucked the package over the fence, where Cooper was.
Mitchell told Inside Edition he found Cooper in a pool of blood. Mitchell rushed Cooper to the vet, who said the dog was alive but her lungs and liver were severely injured. The owners made the choice to have their dog euthanized.
“We extend our deepest sympathies to Ms. Napier and Mr. Galin regarding the recent loss of their beloved dog Cooper. FedEx Ground understands the importance of people’s pets in their lives and deeply regrets the pain that this has caused the family. We are working directly with those involved to address concerns, including covering Cooper’s veterinary bills," the company said in a statement. "The security of our customers’ shipments is a top priority and all service providers contractually agree to handle packages with the utmost care. We continue to review the circumstances behind this unfortunate accident and are committed to taking the appropriate action to prevent this from happening again.”
The grieving couple say they want FedEx to change its policies.
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