The teen was later found dead by his father.
New body camera footage shows that officers dispatched to an Ohio school parking lot following Kyle Plush's pleas for help to a 911 dispatcher never left their cruiser.
During the 3-minute video, an officer can be heard saying, "I don't see nobody, which I didn't imagine I would."
Kyle called 911 around 3:15 p.m. on April 10, after he became trapped by the third-row seat in his minivan while reaching for his tennis equipment outside of Seven Hills School.
He called 911 twice. After the first call, officers were dispatched to the school. But during the second call, when police had already arrived at the school, the police dispatcher failed to relay vital information.
In the second call, Kyle said he was in a gold Honda Odyssey as well as a description of the parking lot he was in. He also said he was going to die soon if he didn’t get help.
Amber Smith, the dispatcher who picked up the second call, told authorities she could not hear Kyle. She has since been placed on administrative leave.
Police records show the officers, Edsel Osborne and Brian Brazile, did not check all the school's parking lots, reports said.
The officers were at the school for about 11 minutes, but the body camera footage only shows about 3 minutes of their search, reports said.
Kyle’s dad reportedly found his son dead in the minivan hours later. An autopsy declared that Kyle died of "asphyxia due to chest compression."
The police department has said it will not provide any comments on the incident until an internal investigation is finished.
Osborne and Brazile have not been placed on administrative leave, according to reports.
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