911 Dispatcher Might Been Have Distracted Because She Was Streaming Netflix

A 911 supervisor was streaming a Netflix movie at her workstation as calls poured in from the victim of a drive-by shooting, officials said, and the failure to supervise might lead to her suspension from the agency. At a gas station in South Florida, a bullet went through the back windshield of the caller's car, narrowly missing her head during the evening of June 9, 2019. She called 911, but help wasn't on the way. Sixteen minutes later, the woman called 911 once again.