Southwest Apologizes After Gate Agent Reportedly Mocked Girl Named Abcde

Southwest Airlines has apologized to a Texas mother after making fun of her daughter’s name. On November 2, Traci Redford and her daughter Abcde, (pronounced ‘Ab-city’) were preparing to board a plane when Redford said she could hear a Southwest agent laughing and pointing at her daughter, mocking Abcde’s name. The same employee proceeded to take a photo of Redford’s boarding pass and shared the picture on her Facebook account.