Texas Teens Respectfully Handle Customer Upset Over $6
July 16, 2024
Kaeley and Victoria, employees at Keke's Snow Balls in Willis, Texas, showed how to perfectly handle an angry customer at work. The woman came to the window and wanted a $6 refund for an order that she says her daughter never received. After getting her refund, the customer called the 17-year-old employee a derogatory name. And the employee had the perfect comeback. Inside Edition Digital's Andrea Swindall has more.