Casino Tells Jackpot Winners Machine Malfunctioned

While some people are lucky enough to win big at casinos, the hardest part can sometimes be collecting the winnings. Inside Edition’s investigative team has found people who thought they'd be taking home huge earnings, only to discover that wasn't the case. Katrina Bookman, 44, hit a $42.9 million jackpot at Resorts World Casino in Queens, N.Y. She posed next to the winning machine as it displayed her earnings. As a crowd started gathering around, security showed up.